Domino’s Pizza Canada
Sep 08
Yesterday we wanted to try something new. Order in pizza!
Most of you know that ordering in pizza with a nut/peanut allergic person in the house is usually taboo. What made us think of the possibility was a recent trip to New Jersey where we found out, through the Dominos.com site (US company), that they were nut free (http://www.dominos.com/home/menu/allergen_info.jsp).
I picked up the phone and called the local establishment. In a rushed voice the gentleman on the phone stated that it was Domino’s and what I would like for my order. I informed him that I have someone with food allergies and that I would like to speak to someone with some knowledge of this with respect to their food preparation. He then asked what the allergen was. I told him peanuts and tree nuts to which he replied that there was nobody there to help me.
I bid him good day and hung up.
I was not very convinced, nor was I very happy at how that transpired. I picked up my quill and parchment to draft a letter to Dominos Canada. OK, I emailed them.
The gist of the email was asking what their policy was, if they were nut/peanut free, and if their employees were educated of the process if there was one.
I received an email this morning stating that they were in fact nut and peanut free and that their website was going through the process of adding this information. To get more information I picked up the phone and called the author of the email. She informed me that the employees are supposed to be educated and trained how to handle these allergens and to ensure the public, when told of the allergy, that all precautionary procedures will be followed. It is up to US to make sure they know of our allergies. This will prompt the kitchen to take extra care.
This information came to me from the Executive Assistant of the President of Dominos Canada. I think I trust her. So we can add one more pizza place to the list!
That makes 2 so far.
Boston Pizza
Domino’s
If you know of more please let us know!